Shipping
FREE SHIPPING AUSTRALIA-WIDE
We offer free shipping for retail customers for all orders of $100 or more. Excludes wholesalers. For wholesale shipping enquiries, please contact us.
We’re known for our fast turnaround! We pack and post ASAP – on the same day for orders received before 1:30pm. Care is taken to package items securely. We use recycled shipping materials to minimise our environmental footprint. Orders are dispatched via Australia Post or our Couriers (TeamGE, TNT & Northline) from our premises in Melbourne. For their terms and conditions, please visit the AusPost website.
AUSTRALIAN CUSTOMERS
Regular / Parcel Post
Estimated delivery time: 2+ business days.
Express Post
Estimated delivery time: 1+ business day
Please note: Australia Post may be unable to comply with certain special delivery instructions. Further information can be found here at Help and Support.
Free Shipping Australia-Wide
We offer free shipping options for retail customers (Excludes wholesalers – for wholesale shipping enquiries, please contact us.)
INTERNATIONAL CUSTOMERS
Yes – we ship worldwide! Note that freight costs from AusPost usually cover packages up to 20kgs – so you may want to place larger orders to get the most value!
Sea Mail
Low cost option intended for heavier items up to 20kg, when speed is not a priority.
Estimated delivery time: 2-3 month to zones 4, 6, 7 and 8
Airmail
Standard delivery service for items up to 20kg.
Estimated delivery time : 5-10 business day delivery to metropolitan areas of major cities.
Express Post International
Fast service for items up to 20kg.
Estimated delivery time : 3-7 business day delivery to metropolitan areas of major cities.
UK Import Duty & Customs Charges
Orders shipped to the UK have a 10% UK Import Duty & Customs Charge added at checkout.
• It helps cover import duties, taxes, customs clearance and administration fees.
• Collecting these costs upfront helps minimise customs delays and unexpected charges on delivery.
Import requirements can change over time, so we recommend checking with your local customs authority if you have any questions before placing your order.