Shipping

We’re known for our fast turnaround! We pack and post ASAP – on the same day for orders received before 3pm. Care is taken to package items securely. We use recycled shipping materials to minimise our environmental footprint. Orders are dispatched via Australia Post from our premises in Melbourne. For their terms and conditions, please visit the AusPost website.

Australian Customers

Orders are dispatched via Australia Post from our premises in Melbourne. For their terms and conditions, please visit the AusPost website.

Regular / Parcel Post
Estimated delivery time: 2 – 5 business days.

Express Post
Estimated delivery time:  next business day.

Please note: As per AusPost regulations, special delivery instructions cannot be accepted.

International Customers

Yes – we ship worldwide! Note that freight costs from AusPost usually cover packages up to 20kgs – so you may want to place larger orders to get the most value!

Sea Mail
Low cost option intended for heavier items up to 20kg, when speed is not a priority.
Estimated delivery time: 2-3 month to zones 4, 6, 7 and 8

Airmail
Standard delivery service for items up to 20kg.
Estimated delivery time : 3-10 business day delivery to metropolitan areas of major cities.

Express Post International
Fast service for items up to 20kg.
Estimated delivery time : 3-7 business day delivery to metropolitan areas of major cities.

Plus Sized Items

Plus sized items, such as large masks and dogon doors, will be sent via courier. These special items need special attention; we’ll work out the courier details and cost together.